Last updated: 11 November 2026

Readings and lessons

Please give at least 24 hours' notice if you need to reschedule or cancel and I'll happily move your booking or refund you in full. Cancellations with less notice, or missed sessions, can't be refunded, but I'll always try to rebook you once. If something goes wrong with your session, get in touch within 7 days and we'll sort it out.

Events

A deposit holds your date and is non-refundable. Your event date can be moved once with at least 14 days' notice, subject to availability. Cancellations less than 7 days before the event are charged in full.

How refunds are paid

Approved refunds go back to the original payment method, usually within 5 to 10 working days.

Your rights

Nothing in this policy affects your legal rights as a consumer.